National Account Manager - Casual Dining

Location: London - The Shard, with flexibility to work from home two days a week and visit customers as needed

Company

hirify.global is a global food and beverage company with a UK business focused on growing its Away From Home and Omnichannel operations.

What you will do

• Manage restaurant, cafe, retail food-to-go, and manufacturing accounts as the main interface between hirify.global and customers.
• Own the full P&L for the assigned customer channels and manage internal stakeholder relationships.
• Lead commercial planning, contract negotiations, forecasting, and internal and external performance reviews.
• Identify and win new customers while developing listing innovation, ESG initiatives, and branded activations.
• Work with Culinary and Marketing teams to create and deliver customer-focused selling materials.
• Line-manage one direct report.

Requirements

• At least four years of account management or commercial management experience in FMCG or foodservice.
• Proven customer relationship management skills, with the ability to sell commercial propositions and negotiate effectively.
• Strong communication, presentation, influencing, and stakeholder management skills.
• Strong Excel skills, forecasting, and commercial analysis capabilities.
• Fluency in English required.
• Ability to manage projects from start to finish, identify risks, solve problems, and adapt to change.

Culture & Benefits

• Flexible and hybrid working, including the ability to work from abroad.
• Career development pathway and a meritocratic, pay-for-performance approach.
• Collaborative office culture with regular events and social activities.
• Family-friendly parental leave benefits and a sponsored nursery scheme.
• Private medical cover, Digital GP, life assurance, income protection, gym discounts, and cycle-to-work scheme.
• Employee product discounts, volunteering days, sports clubs, and access to employee resource groups.