Nightshift Customs Administrator (Logistics)

Location: Mosley Rd, Trafford Park, Stretford, Manchester, UK. Full-time onsite work on a 4-nights-on, 4-nights-off rotation from 6:00 PM to 6:00 AM.

Company

hirify.global operates in the international transportation industry, providing freight forwarding, customs brokerage, and logistics services.

What you will do

• Ensure the timely movement, customs clearance, and delivery of freight to customers.
• Interpret import and export customs procedures and execute customer instructions accurately.
• Enter data into the operating system and transpose information from source documents into valid customs declarations.
• Verify customs documentation and assist with declaration submissions to customs authorities.
• Communicate with customs authorities, government agencies, and customers to resolve clearance issues.
• Monitor compliance, KPIs, process efficiency, email responses, and escalation of issues to management.

Requirements

• Knowledge of customs brokerage processes, customs declarations, and clearance procedures.
• Understanding of ocean, transcontinental, and air documentation processes.
• Knowledge of air, road, and ocean transportation and Incoterms.
• Strong interpersonal, communication, listening, organizational, and proactive problem-solving skills.
• Good working knowledge of Excel, Word, and PowerPoint.
• Fluent English required.

Culture & Benefits

• Structured career development with promotion from within.
• At least 52 hours of training required per employee each year.
• Work guided by company cultural attributes including integrity, excellence, curiosity, confidence, and teamwork.
• Focus on quality customer service, regulatory compliance, and continuous process improvement.