Supervisor – Dry Stores

Location: On-site in Hounslow, United Kingdom

Company

DO & CO operates a luxury airline catering production unit focused on high-quality food, first-class service, and premium menu offerings.

What you will do

• Lead and develop the Dry Stores team, providing direction, feedback, mentoring, and motivation.
• Manage the entire shift, including shift plans, trackers, station coverage, queries, reports, and paperwork.
• Ensure operations meet SOPs, critical control points, health and safety, food safety, and legal requirements.
• Monitor productivity, KPIs, financial indicators, and OTIF performance, communicating status updates to management.
• Build effective relationships with section managers, vendors, partners, and other stakeholders while resolving operational challenges.
• Support continuous improvement, policy implementation, change initiatives, and succession planning.

Requirements

• Previous experience in a similar supervisory role or in the fresh food industry.
• Experience supervising Dry Stores operations and handling flight catering activities.
• Strong written and verbal English communication skills.
• Highly proficient in Excel with strong reporting skills and working knowledge of KPIs and financial awareness.
• Knowledge of flight catering systems and the ability to manage a full shift hands-on.
• Leadership, problem-solving, decision-making, attention to detail, and the ability to manage change.

Culture & Benefits

• Competitive salary.
• Free on-site meals.
• In-house training and opportunities to expand skills and knowledge.
• Career development opportunities nationally and internationally.
• Employee referral scheme and opportunities to contribute ideas with a meaningful business impact.