Data Processing Supervisor

Location: Monroe, WI, United States; full-time, 1st shift, onsite

Salary: USD 57,300–87,100 annually

Company

hirify.global provides marketing, packaging, print, and supply chain solutions, along with business process consulting, through operations spanning 28 countries.

What you will do

• Manage the end-to-end handling of returned mail and physical survey results, including receipt, sorting, scanning, data entry, and conversion.
• Oversee data capture, validation, quality assurance, and delivery of accurate electronic files such as CSV and delimited files.
• Improve document-handling and data-conversion workflows by identifying bottlenecks and implementing process solutions.
• Maintain compliance with customer SLAs, regulatory requirements, security protocols, and data privacy standards.
• Prepare performance reports, pricing proposals, pricing audits, and invoicing documentation.
• Supervise associates through scheduling, training, performance management, workload planning, and professional development while partnering with sales and clients.

Requirements

• High school diploma or GED required; a bachelor's degree in business administration, operations management, or a related field is preferred.
• At least 3 years of experience in data processing, document management, mailroom operations, or a production environment.
• At least 1 year of supervisory or team lead experience.
• Knowledge of security and compliance practices for sensitive customer data.
• Experience with production workflow or data management systems, high-volume mail sorting and scanning technology, and electronic data quality control.
• Strong organizational, problem-solving, and attention-to-detail skills; experience with lean manufacturing or process improvement methodologies.

Culture & Benefits

• Medical, dental, and vision coverage.
• Paid time off, disability insurance, life insurance, and voluntary supplemental insurance.
• 401(k) with company match.
• Tuition assistance, paternity leave, adoption assistance, and employer or partner discounts.
• Less than 10% travel may be required to corporate or other hirify.global facilities.
• Employment is contingent on successful completion of a background check and drug screen.