17 часов назад
Marketing Contact Strategy & Analytics Manager Sr (Banking)
105 823 - 171 347$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Marketing Contact Strategy & Analytics Manager Sr (Banking): Building and managing next-best-action frameworks, customer audiences, and data pipelines for personalized marketing and sales activation across consumer and small business banking with an accent on CRM data, audience segmentation, and multi-channel delivery. Focus on operationalizing propensity and recommendation models, optimizing Snowflake-supported pipelines, and measuring cross-sell, reacquisition, retention, and engagement outcomes.
Location: Work from home in the United States
Salary: $105,822.75–$171,347 per year
Company
provides consumer and small business banking products and services, including deposits, lending, wealth services, treasury management, and merchant services.
What you will do
- Own the strategy, design, and continuous improvement of next-best-action and next-best-offer frameworks for existing and former customers.
- Build prioritization models and always-on audience segmentation for cross-sell, reacquisition, engagement, and retention.
- Create and deliver targeted audiences across direct mail, email, digital advertising, and outbound calling channels.
- Manage CRM, cloud data, marketing activation tools, data pipelines, audience workflows, suppression logic, and contact-frequency governance.
- Partner with marketing, analytics, data engineering, technology, and business-line stakeholders to improve data quality, reliability, and scalability.
- Define KPIs and direct dashboards and reporting for cross-sell, reacquisition, retention, engagement, and channel performance.
Requirements
- Four-year undergraduate degree in Marketing, Statistics, Data Science, Computer Science, Business, or a related field.
- At least 8 years of hands-on experience in marketing analytics, decision intelligence, customer data management, or related work in financial services or a complex consumer-facing industry.
- Experience building next-best-action, propensity-modeling, or customer-decisioning frameworks at scale.
- Strong SQL experience for data querying, audience construction, and pipeline development.
- Experience with CRM platforms, cloud data platforms such as Snowflake, and multi-channel audience delivery workflows.
- Understanding of consumer or small business banking products, customer lifecycles, data governance, and data quality practices.
Nice to have
- Python or R experience for data manipulation, model scoring, or automation.
- Experience with marketing automation, campaign management, BI, and data visualization tools such as Salesforce Marketing Cloud, Power BI, or Tableau.
- Knowledge of machine learning, propensity or recommendation models, identity resolution, customer data platforms, or data clean rooms.
- Previous experience in a bank, credit union, or financial services marketing environment.
Culture & Benefits
- Work-from-home arrangement for a nationwide United States role.
- Medical, dental, vision, life, and disability insurance.
- Comprehensive leave program.
- Work involving collaboration across marketing, technology, data engineering, and business teams.
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