Commercial Loan Operations Insurance Manager

Location: Hicksville, NY 11801; full-time, onsite role.

Salary: $88,165.50–$139,296.00 per year.

Company

hirify.global is a commercial banking and financial services institution.

What you will do

• Supervise insurance associates responsible for pre-closing and post-closing commercial loan insurance activities.
• Oversee insurance reviews, flood zone determinations, flood insurance approvals, and compliance with bank and regulatory requirements.
• Manage post-close insurance maintenance, insurance tracking vendors, force placement activity, borrower outreach, and related account charges.
• Review general ledger entries, reconciliations, insurance proceeds, and loss-related activities for accuracy and timely processing.
• Advise relationship managers, credit, legal, compliance, servicing, technology, and vendor management stakeholders on insurance requirements.
• Monitor queues, documentation, volumes, service levels, KPIs, and exceptions while implementing process improvements and automation.

Requirements

• High school diploma, GED, or foreign equivalent.
• At least 4 years of supervisory experience in a large commercial bank or related financial institution.
• Direct experience in commercial loan insurance operations or a related function.
• Thorough knowledge of pre-closing insurance review, flood compliance, force placement, post-close maintenance, and insurance proceeds management.
• Familiarity with insurance tracking systems, vendor management platforms, and core loan servicing systems such as ACBS, AFSVision, or nCino.
• Strong organizational, analytical, communication, team management, and stakeholder relationship skills; proficiency in Microsoft Excel and Word.

Nice to have

• Undergraduate degree or equivalent combination of education and experience.
• Experience with commercial loan insurance review, force placement, and insurance tracking vendor management.
• Knowledge of NFIP standards, FDIC and OCC requirements, internal controls, general ledger reconciliation, and insurance proceeds processing.
• Lean Six Sigma or similar certification.

Culture & Benefits

• Collaborative, performance-driven work environment with coaching, training, and staff development responsibilities.
• Opportunity to support audits, regulatory examinations, quality reviews, new products, systems, and process changes.
• Medical, dental, vision, life, and disability insurance.
• Comprehensive leave program and potential variable compensation, bonuses, commissions, or other awards.