Business Development and Account Manager (HVAC/Cooling Systems)

Location: Chicago, IL, USA; full-time work at the Chicago facility. Travel to domestic and international offices, production plants, clients, and partners may be required, including overnight travel and up to 30% travel.

Company

TUTCO, a Smiths Group subsidiary headquartered in London, manufactures heat strips and heating elements for the HVAC and appliance industries.

What you will do

• Manage and grow strategic customer accounts through technical guidance and customer service.
• Identify new business opportunities and drive sales growth in the cooling systems portfolio.
• Develop account plans, sales forecasts, pipeline reports, and market intelligence.
• Assess customer needs and present tailored cooling solutions, including chillers, CRAC/CRAH units, and liquid cooling.
• Prepare proposals and quotations, negotiate contracts, and follow pricing strategies.
• Collaborate with engineering, product management, operations, and senior management to deliver customer requirements and expand market penetration.

Requirements

• Bachelor’s degree in Mechanical Engineering, Business, or a related field.
• 5–10 years of sales experience in HVAC, industrial cooling, or related industries.
• Understanding of cooling systems, thermal management, or HVAC/R solutions.
• Strong interpersonal, customer service, communication, negotiation, analytical, and problem-solving skills.
• Experience with CRM systems such as Salesforce or HubSpot and proficiency with Microsoft Office.
• Ability to work at the Chicago facility and travel up to 30% domestically and internationally.

Nice to have

• MBA.

Culture & Benefits

• Permanent employment with a safety- and customer-focused organization.
• 401(k) plan and medical, dental, and vision insurance.
• Flexible spending account, health savings account, and employee assistance program.
• Paid time off and parental leave.
• Tuition reimbursement.