Customer Technology Solutions Manager

Location: 10-14 McPherson St, Banksmeadow NSW 2019, Australia; full-time onsite position

Salary: AUD $85K plus performance bonus

Company

hirify.global is a global logistics company providing supply-chain management, international trade, and integrated information systems.

What you will do

• Position and present customer-facing technology solutions during sales, retention, and account-development activities.
• Assess customer processes and recommend solutions aligned with supply-chain operations.
• Explain systems integration capabilities, including EDI and APIs, along with internal business systems and document imaging.
• Train Sales, Account Management, and Department Managers on technology solutions and systems capabilities.
• Communicate regional technology updates through branch training, web conferences, regional meetings, and sales meetings.
• Support RFQ/RFI technology responses, webinars, customer presentations, and regional technology marketing campaigns.

Requirements

• 2+ years of professional experience in international logistics.
• Experience presenting or selling customer-facing technology solutions.
• Understanding of supply-chain enabling technology, logistics operations, and sales processes.
• Strong presentation, written and verbal communication, analytical, follow-up, and organizational skills.
• Ability to travel as required and collaborate with Sales, Account Management, product leadership, and regional stakeholders.

Culture & Benefits

• Full-time position with a performance bonus.
• Professional development and promotion-from-within opportunities.
• Work within a global network of logistics and technical professionals.
• Friendly, professional, and customer-service-oriented environment.