Fund Administration Client Service Manager

Location: Limerick, Ireland; full-time onsite role. Applicants must have the right to work in Ireland for the duration of employment. Employment permit sponsorship is not available.

Company

hirify.global provides wealth management, asset servicing, asset management, and banking services to individuals, institutions, corporations, and investment managers.

What you will do

• Act as the primary client contact for Luxembourg fund administration clients and investment managers.
• Oversee daily delivery of fund administration services, including service delays, incidents, KPIs, SLAs, and remediation.
• Support the development and implementation of new fund administration products, client service-level documents, and operating models.
• Lead or participate in client due diligence visits, service reviews, reporting, presentations, and client-facing documentation.
• Manage client issues, operational changes, regulatory implementation, testing, exceptions, and projects for key Luxembourg clients.
• Coordinate with relationship managers, product, legal, regulatory, operations, and client service teams while providing guidance to staff.

Requirements

• Current knowledge and experience of fund accounting, including Luxembourg-specific requirements and CSSF regulations.
• Fund accounting industry and regulatory knowledge.
• Change management, client servicing, planning, organisation, and project management skills.
• Effective verbal reasoning and numerical skills, with the ability to review and resolve complex issues.
• Ability to work under pressure, meet challenging deadlines, and work independently.
• Right to work in Ireland is required; employment permit sponsorship is not provided.

Culture & Benefits

• Flexible and collaborative work culture.
• Opportunities for internal mobility and accessible senior leadership.
• Inclusive workplace with reasonable accommodation available during the hiring process.
• Opportunities to contribute time and expertise to community and philanthropic initiatives.