Key Account Sales Manager

Location: Mississauga, Ontario, Canada; frequent domestic travel of up to 50% and work at company, customer, prospect, or trade show locations required

Total compensation: $105,690–$158,536 per year, plus a competitive Business Profit Plan and benefits package.

Company

hirify.global develops and manufactures security and threat-detection solutions for aviation, ports and borders, defence, and urban security markets.

What you will do

• Manage day-to-day relationships with one or more strategic customers and serve as their primary point of contact.
• Own the sales process from estimates and order management through product handover in cooperation with relevant departments.
• Develop account-retention and growth strategies, including cross-selling, upselling, and closing new orders within existing accounts.
• Conduct needs analyses, provide tailored solutions, and resolve customer issues promptly.
• Prepare strategic account plans, manage contract negotiations and renewals, and monitor account KPIs.
• Work with sales, marketing, finance, and product management on pricing, proposals, financial updates, analysis, reports, and process improvements.

Requirements

• Bachelor’s degree in Business Administration or a related field.
• At least five years of experience in strategic sales, account management, or business development.
• Self-motivated, proactive approach with strong customer relationship, interpersonal, oral, and written communication skills.
• Ability to present to large groups, analyze information, define problems, establish facts, and draw valid conclusions.
• Ability to prepare reports, business correspondence, procedure manuals, and standard operating procedures.
• Working knowledge of SAP and Microsoft Office, including Word, Excel, Access, and PowerPoint.

Culture & Benefits

• Training and career growth opportunities across the business, locally and globally.
• Inclusive environment with strong leadership and a focus on safety and wellbeing.
• Medical, dental, and vision insurance.
• 401(k) with company match, paid time off, and additional lifestyle and financial benefits.
• Federal background investigation and TSA vetting are required for Sensitive Security Information access; drug testing may be required where permitted by law.