Customer Supply Chain Sr. Manager

Location: Bentonville, Arkansas, United States; hybrid

Salary: $106,700–$252,200 annually, depending on U.S. labor-cost zone. The role is also eligible for incentive plans.

Company

hirify.global is a consumer packaged goods company focused on its people, brands, consumers, communities, and teammates.

What you will do

• Lead, coach, and develop a team of Customer Supply Chain Managers as end-to-end customer owners.
• Improve decision quality and consistency across customer portfolios by establishing structured problem framing, root-cause analysis, trade-off evaluation, and decision thresholds.
• Strengthen the use of analytics, cost-to-serve analysis, service performance, and operational metrics in daily decisions.
• Translate customer and channel strategies into standard work, operating rhythms, performance forums, and governance practices.
• Lead cross-functional initiatives to resolve systemic service failures, reduce variability, and standardize successful solutions.
• Align Sales, IBP, Logistics, Finance, customers, and Sales partners around data-driven priorities, risks, and actions.

Requirements

• Bachelor’s degree in Supply Chain, Business, Engineering, or a related field.
• 7+ years of experience in supply chain, logistics, or customer operations in a complex CPG or similar environment.
• 2–3+ years of people leadership experience.
• Experience leading cross-functional teams and influencing without authority.
• Strong analytical and financial capabilities, including experience with cost-to-serve, service performance, and operational metrics.
• Proficiency in Power BI, Excel, SAP/S4, or similar systems, with the ability to interpret dashboards and guide decisions.

Culture & Benefits

• Inclusive, values-based culture focused on professional and personal wellbeing.
• Comprehensive health plans and a market-leading 401(k) program with company match.
• Flexible time off, including half-day summer Fridays depending on location.
• Inclusive fertility and adoption benefits.