Deposit Processing Support Specialist II

Location: Corporate Office, 2355 W Pinnacle Peak Rd, Phoenix, AZ 85027

Salary: $21.12–$26.40 per hour, depending on experience and prior to eligible incentives.

Company

hirify.global provides financial services focused on supporting members, families, and local communities.

What you will do

• Process deposits, loan payments and payoffs, general ledger transactions, account closures, stop payments, returns, and other deposit-related requests.
• Open, sort, scan, index, verify, file, and retain checks and financial documents received through branches and digital channels.
• Balance transactions, returns files, general ledger activity, and capture-system records while researching and resolving discrepancies.
• Support branches, members, internal departments, and the IT help desk with processing inquiries, corrections, system issues, and check exceptions.
• Handle fraud packets, stolen negotiable items, forgeries, reverse positive-pay requests, and other risk-management activities.
• Maintain procedures, conduct testing, support business continuity activities, and prepare documentation for internal and external audits.

Requirements

• High school diploma or GED required; an associate degree is preferred and may substitute for experience.
• Experience or knowledge of core banking systems is required.
• Proficiency with personal computers, Microsoft Office or similar software, and 10-key data entry.
• Ability to work accurately in a fast-paced, deadline-driven, high-monetary-risk environment governed by regulatory requirements.
• Ability to make effective decisions under pressure, interpret procedures and instructions, prepare reports, and solve practical problems.
• Compliance with Customer Identification Program, BSA, AML, USA PATRIOT Act, OFAC, and other applicable policies and regulations is required.

Culture & Benefits

• Paid holidays, floating holidays, personal days, vacation, and sick time.
• Low-cost medical, dental, and vision plans.
• Paid childcare assistance and student loan repayment.
• 401(k), gym fee reimbursement, and tuition reimbursement.
• Credit and criminal background checks are required, in accordance with applicable laws.