Customer Experience Banker - Lafayette, CO

Location: Lafayette, Colorado, United States; office-based

Salary: $22.00–$23.00 per hour

Company

hirify.global provides branch banking services and helps customers achieve their financial goals through deposit, lending, and other banking products.

What you will do

• Provide welcoming customer service and resolve customer issues effectively.
• Process customer transactions accurately and efficiently.
• Identify customer financial goals and recommend suitable deposit, loan, and banking products.
• Grow consumer and business relationships through follow-up, outbound calling, referrals, and a structured sales process.
• Educate customers about banking products, mobile services, online banking, and other bank resources.
• Follow operational, security, risk, and regulatory policies and procedures.

Requirements

• High school diploma or GED plus at least one year of customer service or qualifying military experience, or a bachelor's degree.
• Customer service, banking, financial services, or goal-driven retail sales experience is relevant.
• Cash-handling skills and comfort with mobile and online banking technology are preferred.
• Additional background checks and fingerprinting may be required under NMLS regulations.
• Applicants must already be authorized to work full time in the United States.
• Immigration benefits and work-visa sponsorship are not available for this position.

Culture & Benefits

• Welcoming and inclusive branch team environment.
• Opportunity to share ideas and influence customers, the bank, and local communities.
• Health insurance, wellness programs, life and disability insurance, and retirement savings plan.
• Paid leave, paid holidays, and paid time off.