Account Services/Client Management Director CareBridge - CareBridge Growth and Client Success (Healthcare)

Location: Virtually full-time, with required in-person training sessions; candidates must reside within a reasonable commuting distance of the Atlanta, GA or Nashville, TN posting locations unless an accommodation is granted.

Company

hirify.global is a Fortune 25 healthcare company focused on improving lives and simplifying healthcare.

What you will do

• Manage relationships with health plans and ensure satisfaction with CareBridge services.
• Coordinate with internal teams during program-services implementation and lead resolution of complex client issues and escalations.
• Partner with operations, clinical, legal, IT, and finance teams to forecast and track operational and financial metrics.
• Develop data-driven presentations and client-ready reports, presenting strategic recommendations to executive stakeholders.
• Build relationships with managed care organization leadership, conduct site visits and monthly or quarterly performance reviews, and advise multiple health plan markets.

Requirements

• BA/BS degree and at least 5 years of experience in healthcare or a related field, or an equivalent combination of education and experience.
• Strong relationship and account management skills with significant experience engaging executive-level stakeholders.
• Experience with healthcare consulting, value-based care, health plans, managed care organizations, Medicaid or Medicare programs, or payer-provider partnerships.
• Hands-on analytical experience, including synthesizing data into clear presentations and reports and using financial and operational data to influence decisions.
• Excellent written and verbal communication, strategic thinking, problem-solving, adaptability, and cross-functional collaboration skills.
• Ability to attend required in-person training and remain within reasonable commuting distance of a listed office location.

Nice to have

• Proven leadership experience in healthcare or healthcare consulting.
• Advanced proficiency with Microsoft PowerPoint, Excel, Teams, Outlook, and Word.
• Experience working in a fast-paced, high-growth environment while managing multiple priorities.

Culture & Benefits

• Virtual work arrangement with required in-person training and office attendance expectations based on the hybrid/virtual work policy.
• Paid holidays, paid time off, and merit increases.
• Medical, dental, vision, short- and long-term disability, and life insurance benefits.
• 401(k) match, stock purchase plan, wellness programs, financial education resources, and incentive bonus programs.