Strategic Account Manager

Location: Washington, DC, USA; remote work is available, with travel required for onsite support at in-person executive leadership events.

Compensation: USD 80,000–90,000 per year

Company

hirify.global is a selective membership organization for chief executives and influential leaders across the health care industry, offering summits, exchanges, hubs, networks, and forums.

What you will do

• Own a portfolio of strategic memberships and serve as the primary contact throughout the membership lifecycle.
• Build executive relationships, conduct business reviews, and support member satisfaction, retention, and onboarding.
• Identify cross-sell and upsell opportunities, manage renewals, negotiate contract terms, and support revenue growth.
• Draft tailored proposals, agreements, and brand-aligned communications for prospects and active members.
• Coordinate with finance, Product, Member Success, and Operations on contracting, invoicing, member issues, and customized solutions.
• Track adoption, engagement, renewal risks, meeting outcomes, deliverables, and weekly communication readiness.

Requirements

• 3–5+ years of experience in strategic account management, customer success, or membership and partnership management.
• Experience in health care or a professional membership organization is preferred.
• Bachelor’s degree or equivalent experience.
• Proven experience with Salesforce data architecture and Box document workflows; familiarity with Pardot or Account Engagement is preferred.
• Exceptional written and verbal communication skills for working with health care executives and enterprise members.
• Strong organization and attention to detail across contracting, scheduling, documentation, and event-support workflows.

Culture & Benefits

• Remote work is available.
• Competitive compensation.
• Competitive, comprehensive health care coverage.
• Flexible paid time off.
• 401(k) with company match.