Student Support Liaison (Higher Education)

Location: Miramar, Florida, USA; onsite

Salary: $23.00–$25.00

Company

hirify.global provides benefits and employment services for Chamberlain University, a healthcare education institution offering nursing and health professions programs.

What you will do

• Respond to student questions, identify needs, and connect students with appropriate university resources.
• Assist with appointment scheduling, portal navigation, and self-service tools.
• Promote student opportunities including work-study, student organizations, peer tutoring, and support programs.
• Plan and facilitate career fairs, open houses, workshops, graduation events, and other student activities.
• Support questions related to funding, military services, and scholarships, and serve as a contact for compliance audits.
• Identify and implement process and technology improvements that strengthen student retention.

Requirements

• Bachelor’s degree required.
• At least one year of experience in higher education, customer service, or a related field required.
• Strong interpersonal, written and verbal communication, problem-solving, and prioritization skills.
• Ability to work independently, make sound decisions, and collaborate effectively with university departments.
• Knowledge of higher education federal and state regulations.
• Exposure to Microsoft Word, Excel, Power BI, PowerPoint, and Copilot; experience with Student Information Systems is helpful.

Culture & Benefits

• Student-centered environment focused on care, engagement, persistence, and inclusion.
• Health, dental, vision, life, and disability insurance.
• 401(k) retirement program with a 6% employer match.
• 15 paid vacation days per calendar year.
• 12 paid holidays plus two floating holidays.