2 часа назад
Customs Operations & Service Coordinator (Customs Compliance)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Customs Operations & Service Coordinator (Customs Compliance): Delivering customs compliance, reconciliation, reporting, and operational oversight for brokerage and warehousing customers with an accent on audit reviews, ETSF compliance, export departure status, and customer performance. Focus on analysing operational data, driving CAPA and continuous improvement, managing exception reporting, and supporting transitions and implementations.
Location: 1 Ascot Rd, Feltham TW14 8QH, United Kingdom; full-time onsite role
Company
is a global logistics and supply chain management company headquartered in Seattle, operating a worldwide network of more than 350 locations.
What you will do
- Generate and analyse customs data and prepare information for customer business reviews.
- Conduct customer retention calls and reviews, documenting outcomes in the CRM.
- Review audit results, drive CAPA and continuous improvement activities, and maintain required customer reports and documents.
- Support weekly reconciliation and exception reporting for customs warehousing customers, including potential warehouse operations in Bedford.
- Oversee ETSF compliance and departure status for UK export entries while monitoring operational metrics such as timely keying and UCE.
- Support new-business transitions, implementations, pricing requests, SOP updates, system enhancements, and customer performance activities.
Requirements
- At least 2 years of previous experience in a customs role.
- Good knowledge of customs brokerage processes; knowledge of CDS is desirable.
- English proficiency with strong written and verbal communication skills.
- Proficiency with Microsoft Office, especially Excel and Word, as well as applications and systems.
- Customer focus, problem-solving ability, process improvement skills, and effective teamwork.
- Strong organisation, time management, initiative, autonomy, and a leadership-oriented approach to building a team environment.
Culture & Benefits
- Professional, customer-service-focused environment with opportunities for internal promotion and career development.
- At least 52 hours of relevant training per year and support for individual development plans.
- Private medical insurance and a pension scheme.
- Life assurance, a bike-to-work scheme, and an employee stock purchase plan.
- Work focused on operational excellence, compliance with regulations, collaboration, and continuous improvement.
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