Customs Brokerage Coordinator - S3 (Customs Brokerage)

Location: Onsite in Tonawanda, New York, United States; the role is not remote and may involve assignments at more than one office location. The position requires three shifts, overtime, weekends, and holidays.

Pay: $21.70–$30.38 USD per hour.

Company

hirify.global provides freight forwarding, import and export services, transportation and distribution, customs brokerage, trade and customs advisory, and e-commerce trade facilitation solutions.

What you will do

• Arrange the release of imported and exported merchandise from customs custody and prepare customs entry summaries.
• Analyze import and export documentation to determine admissibility, bond liability, tariff classification, duty rates, entered value, and eligibility for special tariff programs.
• Submit required documentation and information electronically to U.S. Customs and Border Protection and other government agencies.
• Communicate with customers, carriers, customs authorities, and other parties to resolve classification, documentation, regulatory, and clearance-status questions.
• Audit entries for accuracy and compliance, correct errors, and refer complex compliance or admissibility issues to regulatory services.
• Prepare activity and quality reports and, where applicable, perform reconciliation, billing, customs payment, and regulatory recordkeeping activities.

Requirements

• High school diploma or GED required.
• Six months of brokerage, transportation, or customer service experience preferred; one year of classification or related experience desired.
• Knowledge of HTS classification, the harmonized tariff system, U.S. Customs regulations, merchandise admissibility, marking requirements, and applicable federal regulations.
• Strong written and verbal communication, organizational, interpersonal, problem-solving, mathematical, and analytical skills.
• Proficiency with alpha-numeric keyboards, MS Office, Outlook, and standard office equipment.
• Ability to handle high-volume, time-sensitive work independently with minimal supervision.

Culture & Benefits

• Paid training is provided.
• Eligible employees receive health, vision, and dental insurance.
• Retirement benefits and tuition reimbursement are available.
• Work may be performed unsupervised and across multiple office locations according to operational needs.