WC Claims Supervisor - Charlotte (Hybrid)

Location: Charlotte, North Carolina, United States; hybrid schedule with 3 days in the office and 2 remote

Salary: USD $106,000–$137,000 per year

Company

hirify.global is a midsized U.S. domestic property and casualty insurance company providing insurance services and claims support.

What you will do

• Supervise, coordinate, and monitor a workers’ compensation claims unit to maintain accurate, high-quality, and timely work.
• Schedule, prioritize, and distribute workflow while tracking production and performance standards.
• Audit procedures and controls for compliance with company policies, statutory requirements, and state regulations.
• Provide technical guidance, training, coaching, and feedback to claims staff; review completed adjustments and authorize payments when required.
• Establish, adjust, and approve claims reserves and oversee FNOL claim assignment and review.
• Identify potentially fraudulent claims for SIU referral and review consumer and agency complaints.

Requirements

• 3–5 years of claims experience.
• 3+ years of supervisory experience managing technical-level staff.
• Excellent customer service, leadership, communication, organizational, and interpersonal skills.
• College degree preferred.
• Must work from the Charlotte office three days per week as part of the hybrid schedule.

Culture & Benefits

• Competitive base salary and incentive plan eligibility.
• Comprehensive health care plans and a retirement savings plan with company match.
• Discounted employee stock purchase program.
• Tuition assistance and reimbursement programs.
• 20 days of paid time off.
• Work environment focused on inclusion, diverse perspectives, customer service, and responsible claims handling.