Acura Service Advisor (Automotive)

Location: Richmond, Virginia, United States

Company

hirify.global Automotive Group is a large automotive retailer operating more than 80 stores and representing multiple vehicle brands.

What you will do

• Generate service order estimates and customer quotes.
• Schedule appointments and maintain an organized service schedule.
• Conduct post-repair follow-up with customers.
• Resolve customer complaints and support a high-quality service experience.
• Help maintain Crown's values, quality, and integrity.

Requirements

• Previous service advisor experience is strongly preferred.
• Ability to manage work in a fast-paced automotive service environment.
• Strong customer service skills.
• Ability to work hard with limited supervision.
• Successful completion of pre-employment background and drug screening is required.

Culture & Benefits

• Full-time position with opportunities to earn steady income in a high-volume service operation.
• Medical, dental, and vision insurance available.
• 401(k), flexible medical spending accounts, life insurance, and short- and long-term disability packages.
• Paid vacation after 90 days and paid training.
• Opportunities for promotion from within.