Customs Brokerage Agent - Fixed Term Contract

Location: 1 Ascot Rd, Feltham TW14 8QH, UK

Company

hirify.global is a global logistics company providing supply chain management, customs brokerage, and integrated trade information systems.

What you will do

• Receive shipment documents and prepare import and export customs entries using Customsware and other declaration software.
• Ensure accurate and timely data entry, shipment processing, customs clearance, billing, and accounting activities.
• Review commercial invoices and supporting documents for completeness, accuracy, weights, quantities, and shipment consistency.
• Apply customer instructions for HTS classification, customs value, origin of goods, preferential duty treatment, licensing, and other restrictions.
• Monitor customs clearances, record communications, resolve exceptions, and communicate proactively with customers.
• Work with Customs Compliance and Customs Brokerage management to maintain regulatory and company-policy compliance and implement process improvements.

Requirements

• Understanding of customs procedures and the customs declaration process.
• Strong attention to detail, organizational skills, time management, and reliability.
• Excellent written and verbal communication and interpersonal skills, with a customer-service orientation.
• Good computer skills, including Excel, Word, and PowerPoint.
• Ability to work effectively in a fast-paced, team-oriented environment and follow customer SOPs and company procedures.

Culture & Benefits

• Full-time fixed-term employment in a professional, customer-service-focused logistics environment.
• Private medical insurance, pension scheme, and life assurance.
• Bike-to-work scheme and employee stock purchase plan.
• Structured training and development, including at least 52 hours of relevant training per year.
• Culture emphasizing integrity, excellence, collaboration, curiosity, accountability, and continuous improvement.