Sales Support Associate II

Location: Remote from the United States, servicing the Charlotte Regional Sales Territory, with less than 10% travel to a hirify.global hub for stakeholder meetings.

Salary: $37,240.00–$55,855.00 base pay, with potential eligibility for annual, sales, or other incentive compensation.

Company

hirify.global is an insurance and financial services company focused on supporting customers, colleagues, and communities.

What you will do

• Provide administrative, analytical, and operational support to the sales organization.
• Use CRM applications for data entry, customer interaction tracking, reporting, and pipeline management.
• Analyze sales data, identify trends and opportunities, and support forecasting and performance tracking.
• Contribute to and implement process improvements that increase sales operations efficiency.
• Address customer and sales-related inquiries, resolve issues, and escalate complex cases when needed.
• Coach new or less experienced associates and collaborate with stakeholders to resolve problems and drive initiatives.

Requirements

• Experience in sales support or an administrative role; insurance or financial services experience is preferred.
• Strong analytical, problem-resolution, communication, active-listening, and collaborative negotiation skills.
• Proficiency with CRM applications such as Salesforce or Microsoft Dynamics.
• Experience with accurate data entry and process improvement, with strong attention to detail.
• Ability to coach peers, influence stakeholders, adapt to change, and work effectively in a team environment.
• Must be legally authorized to work in the United States without employer visa sponsorship.

Nice to have

• Experience supporting sales operations management.

Culture & Benefits

• Remote work with flexibility to support professional and personal goals.
• Skill-building and leadership development opportunities.
• Philanthropic opportunities focused on community building.
• Supportive, inclusive, and flexible benefits and resources for eligible full-time employees.
• Work in an environment emphasizing ethical standards, well-being, and diverse colleagues.