Critical Operations Technician (Data Center)

Location: Elk Grove Village, Illinois, United States. Onsite data center role with variable working hours, including weekends, holidays, late nights, and on-call support. Must be eligible to work in the United States.

Compensation: $40.00–$58.00 per hour.

Company

hirify.global builds, owns, and operates wholesale, colocation, and cloud data centers for hyperscale and enterprise customers.

What you will do

• Operate, monitor, maintain, and troubleshoot electrical, mechanical, building monitoring, control, and fire life safety systems.
• Maintain chilled water, HVAC, CRAC/CRAH, humidification, fan wall, chiller, UPS, PDU, RPP, switchgear, generator, and critical power systems.
• Track and trend operating characteristics, analyze conditions, and recommend technologies and improvements that increase data center efficiency.
• Execute preventive and predictive maintenance, manage discrepancies in the CMMS, and resolve site issues according to priorities.
• Coordinate power installations and upgrades while managing systems to prevent unplanned, customer-impacting outages.
• Conduct facility and security tours, escalate incidents, write follow-up reports, maintain equipment records, and provide customer support.

Requirements

• High school diploma or equivalent.
• 3–5 years of experience in data center or other mission-critical operations.
• Strong understanding of data center electrical and mechanical systems, including UPS, transformers, PDUs, RPPs, chillers, CRAH/CRAC, STS, ATS, and pre-action systems.
• Knowledge of NFPA 70E, NFPA 72, NFPA 25, fire life safety compliance, and applicable building codes.
• Experience with Microsoft Office, database software, data center trending and analysis, and PC-based site monitoring systems.
• Ability to work in a high-stress, fast-paced environment, handle shifting priorities, lift up to 25 pounds, and support weekends, holidays, late nights, and on-call duties.

Nice to have

• United States Navy Nuclear Engineering experience.
• Bachelor’s degree or equivalent work experience.

Culture & Benefits

• Medical, dental, vision, life insurance, paid time off, paid leave programs, and a 401(k) program.
• Flexible spending accounts and a cell phone subsidy.
• Peer-to-peer recognition and rewards programs.
• Company events, game nights, happy hours, and barbecues.
• Travel is none or less than 5%.