1 день назад
Client Director (Digital Employee Experience)
180 000 - 216 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Client Director (Digital Employee Experience): Managing and expanding complex enterprise customer relationships for a DEX platform with an accent on executive engagement, renewals, license growth, and professional services adoption. Focus on building multi-year account strategies, coordinating virtual teams across regions, and delivering measurable business value to CIO- and C-suite stakeholders.
Location: Chicago, Illinois, USA; hybrid work model balancing office and remote work.
Salary: $180,000–$216,000 gross per year base salary; total on-target earnings of $300,000–$360,000, with additional commission opportunity.
Company
provides a Digital Employee Experience platform that gives enterprises visibility, automation, and AI-powered tools for improving employee technology experiences.
What you will do
- Build and deepen relationships with IT, service desk, CIO, CHRO, and other C-suite stakeholders across strategic enterprise accounts.
- Develop and execute account plans that drive license expansion, professional services adoption, and successful renewals.
- Create outcomes-driven roadmaps connecting the platform to customer priorities such as reducing IT costs and improving employee productivity.
- Coordinate resources across functions and geographies to deliver consistent customer engagement.
- Manage worldwide deployment and development of assigned accounts.
- Own commercial performance across licenses, renewals, and professional services.
Requirements
- 10+ years of enterprise technology sales or account leadership experience.
- Track record of exceeding multi-million-dollar revenue targets.
- At least 2 years in a Client Director, Strategic Account Executive, or equivalent role managing complex enterprise accounts.
- Experience in IT Service Management, IT Operations Management, Digital Employee Experience, or adjacent enterprise software categories.
- Demonstrated success influencing CIO, CHRO, and other C-suite stakeholders.
- Availability for a hybrid role in Chicago, Illinois, USA.
Culture & Benefits
- Health, dental, vision, life insurance, long-term disability, and accidental death and personal loss coverage for US employees.
- Flexible hours, unlimited paid time off, 15 days of holidays, 11 company-paid holidays, and 3 additional volunteering days.
- Structured hybrid onboarding focused on team integration and connection.
- Professional training platforms and learning access.
- Paid parental leave of up to 16 weeks for birthing parents or primary caregivers and 6 weeks for secondary caregivers.
- 401(k) plan with up to 4% company matching and immediate vesting.
Hiring process
- Specific salary details and hiring information are discussed with the Talent Acquisition Partner.
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