Claims Assistant 1

Location: Sacramento, California, United States. Workplace: On-site.

Salary: $22.60 per hour starting wage.

Company

Insurance group providing workers' compensation and other insurance products across the United States, with a focus on financial strength, integrity, and customer service.

What you will do

• Coordinate documentation service for litigated claims, including indexing, cover letters, redaction, and service verification.
• Review and prioritize daily diary instructions, including payments and regulatory notices.
• Set up incoming claims, generate correspondence, and obtain wage information.
• Schedule medical evaluations and track post-appointment disability status updates.
• Arrange transportation, translation, and subpoena vendors as needed.
• Submit internal service requests and provide ancillary administrative support, including reception desk coverage.

Requirements

• High school diploma or GED/HiSET equivalency credential.
• Proficiency with Microsoft Office, particularly Word and Excel.
• Ability to learn and use applicable databases, systems, and vendor software.
• Strong attention to detail and ability to manage multiple priorities and deadlines.
• Responsive, service-oriented approach to supporting internal stakeholders.
• Ability to work on-site in Sacramento, California.

Culture & Benefits

• On-the-job training in claims administration processes and applicable regulations.
• Collaborative and approachable workplace.
• Commitment to diversity, inclusion, integrity, and customer focus.
• Supportive environment where employees are encouraged to contribute and develop.