Claims Operations Assistant

Location: Long Beach, NY, United States; hybrid work

Salary: $48,000–$50,000 per year, subject to skills, experience, and applicable geographic differentials.

Company

hirify.global is a multi-state commercial insurance carrier.

What you will do

• Answer and initiate telephone calls and provide customer service.
• Index policies, identify whether claims are new or existing, and route calls to the appropriate examiner.
• Set up and enter new claims in the claims management system.
• Input and review claims notes and diaries as instructed.
• Order PR and appraisal services.
• Prepare, create, review, and send letters, reports, and forms; provide clerical support as needed.

Requirements

• High school diploma.
• At least six months of clerical or customer service experience.
• Basic proficiency with Microsoft Office, including Word, Excel, and Outlook.
• Excellent oral and written communication skills and strong organizational abilities.
• Ability to work in a team environment.
• Must be authorized to work for any employer in the United States; visa sponsorship is not available now or in the future.

Nice to have

• Experience working in an insurance environment.
• Fluency in Spanish.

Culture & Benefits

• Professional development and advancement opportunities.
• Medical, dental, vision, and life insurance.
• Short- and long-term disability coverage.
• Company-matched 401(k) plan with a 100% match on contributions up to 6%.
• Employee Assistance Plan, Health Savings Account, Flexible Spending Account, Health Reimbursement Account, and wellness program.