Administrative Assistant I (Claims)

Location: Carlsbad, California, United States; onsite attendance required five days a week

Salary: $20.49–$25.61 USD per hour

Company

hirify.global is a growth-stage technology and data-driven commercial managing general agency and insurance wholesaler developing digitally focused insurance distribution solutions.

What you will do

• Set up new claims by collecting loss information from calls, emails, and faxes and creating electronic claim files.
• Code new losses, match claims to policies, and track assignments and closings.
• Process incoming and outgoing mail, faxes, voicemails, letters, and claim documents.
• Answer calls from insureds, claimants, brokers, and other constituents and direct inquiries appropriately.
• Process vendor payments, enter new contacts, and complete W-9 processing.
• Support adjusters by preparing policy copies, downloading documents, and sending claim files to attorneys and third parties.

Requirements

• High school diploma, GED, or one year of related experience or training.
• At least one year of customer service experience.
• Experience using Microsoft Office products.
• Ability to learn claims software and other required tools.
• Must be legally authorized to work in the United States.
• Must be willing to work onsite in Carlsbad five days per week.

Nice to have

• Commercial insurance industry experience.

Culture & Benefits

• Comprehensive medical, dental, and vision insurance.
• 401(k) plan with company matching contribution.
• Paid time off, 11 company-paid holidays, and various time-off programs.
• Employee ownership program and professional development opportunities.
• Life and accidental death and dismemberment insurance, short-term disability, health savings account, and voluntary supplemental benefits.
• Employee assistance, financial wellness, emergency financial assistance, referral, and employee discount programs.