Lexus Service Advisor (Automotive)

Location: Duluth, Georgia, United States; onsite, full-time

Company

hirify.global Automotive Group operates a large automotive retail network with more than 77 stores and over 29 vehicle brands; the role is based at Nalley Lexus of Roswell.

What you will do

• Generate service order estimates and repair quotes for customers.
• Schedule appointments and maintain an organized service schedule.
• Conduct post-repair follow-up with customers.
• Resolve customer complaints and support a high-quality service experience.
• Maintain dealership standards for value, quality, and integrity.

Requirements

• Previous service advisor experience is required.
• Demonstrated experience in automotive service advising or a related service sales role.
• Ability to work hard with limited supervision in a fast-paced environment.
• Strong customer service skills.
• Ability to pass pre-employment background and drug screening.

Culture & Benefits

• Full-time employment in a high-volume automotive service facility.
• Medical, dental, and vision insurance available.
• 401(k) retirement plan and flexible medical spending accounts.
• Supplemental life insurance and short- and long-term disability coverage.
• Paid vacation after 90 days, paid training, and opportunities for promotion from within.