Processing Specialist (Student Accounts)

Location: Lisle, Illinois, USA; hybrid schedule with four in-office days per week, Monday–Thursday

Salary: $17.15–$24.18 per hour

Company

hirify.global is a large healthcare education organization serving more than 97,000 students through five accredited institutions and a technology-enabled network of faculty and colleagues.

What you will do

• Support internal customers and external agencies through professional communication by email, phone, Salesforce, and web conferencing.
• Process Direct Bill, VA, and accounts receivable transactions accurately.
• Post and review EFT, check, and credit payment records.
• Resolve student debt and balance concerns by collaborating with internal and external stakeholders.
• Perform regular reconciliation and follow-up to ensure accurate and timely processing.
• Participate in team meetings, special projects, training, and process improvements while maintaining service-level agreements and a 95% or higher quality assurance rating.

Requirements

• Bachelor’s degree preferred.
• At least one year of customer service or related experience preferred.
• Ability to work in a flexible remote environment while attending the office four days per week.
• Strong interpersonal, communication, time-management, critical-thinking, mathematical, and analytical skills.
• Knowledge of higher education, military regulations, and/or accounts receivable preferred.
• Ability to work independently and collaboratively, with proficiency in Microsoft Office, web applications, and database software.

Culture & Benefits

• Health, dental, vision, life, and disability insurance.
• 401(k) retirement program with a 6% employer match.
• 15 paid vacation days per calendar year.
• 12 paid holidays and two floating holidays.
• Collaborative environment focused on student outcomes, professional development, and continuous improvement.