3 часа назад
Branch Banking - Client Consultant II (Fintech)
17 - 26$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Branch Banking - Client Consultant II (Fintech): Providing client service, banking product guidance, lending interactions, and referrals to mortgage and business banking partners with an accent on client retention, financial needs analysis, and compliant transactions. Focus on resolving account concerns, supporting deposit and loan growth, introducing clients to internal experts, and handling moderately complex banking conversations.
Location: Sedona, Arizona, United States; onsite, full time
Salary: $17.12–$26.97 per hour
Company
provides retail banking services and financial products to clients.
What you will do
- Resolve client account questions, problems, and complaints through timely research and communication.
- Provide banking product details and education tailored to clients’ financial needs.
- Build client relationships, support retention, and identify opportunities for primary client acquisition.
- Introduce clients to mortgage and business banking partners and other relevant bank experts.
- Support growth targets for deposits, loans, and non-interest income.
- Execute sales, service, and banking transactions accurately and in compliance with applicable requirements.
Requirements
- High school diploma or equivalent, including GED, HiSET, TASC, or foreign equivalent.
- 4–5 years of customer service and sales experience.
- Ability to train and mentor others on products and platform procedures.
- Ability to build trusted client and stakeholder relationships and communicate clearly.
- Ability to solve problems, manage priorities, and work effectively across activities.
Nice to have
- Experience in the financial services industry.
- Experience using and demonstrating digital products and self-service technologies.
Culture & Benefits
- Medical, dental, vision, life, and disability insurance.
- Comprehensive leave program.
- Work focused on regulatory compliance and accurate transaction handling.
- No unusual physical exertion is required.
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