Service Coordinator (Dental)

Location: Denver, Colorado, United States

Compensation: $23.17–$30.13 per hour

Company

hirify.global provides dental products and services through a people-focused, results-driven organization that supports professional growth.

What you will do

• Triage customer calls and service inquiries.
• Assign and schedule service requests for clients and internal personnel.
• Plan and manage technician resources for scheduled service.
• Monitor technician service orders throughout their lifecycle, including creation, editing, completion, and invoicing.
• Reconcile CRM reports monthly and coordinate resource and project planning with branch procurement specialists.
• Maintain professional conduct and contribute to branch operations.

Requirements

• Associate degree or higher preferred, or 2–5 years of equivalent industry experience.
• Strong customer-service orientation or dispatching experience with excellent written, verbal, and phone communication skills.
• Strong organization, planning, multitasking, judgment, decision-making, and attention to detail.
• Efficient use of Microsoft 365 and SAP CRM.
• Ability to take initiative, learn, and contribute positively to the branch environment.

Nice to have

• 1–3 years of dispatching and customer service experience.
• Dental industry experience.
• Project or resource coordination experience.
• Bookkeeping or accounting experience.

Culture & Benefits

• Full medical, dental, and vision coverage with an integrated wellness program.
• 401(k) matching retirement savings plan.
• Paid time off, holiday pay, and floating holidays.
• Volunteer time off and educational assistance.
• Paid parental and adoption leave, employee assistance services, and employee discounts.