Records Workflow Coordinator

Location: San Francisco, CA, USA; onsite

Salary: $21.97–$31.20 per hour

Company

hirify.global provides marketing, packaging, print, and business services supported by proprietary technology and advanced data analytics.

What you will do

• Coordinate team workflow, prioritize jobs, delegate requests, and monitor completion against deadlines.
• Provide intake for records-services work and deliver customer service to clients, requesters, and vendors.
• Locate, retrieve, prepare, collect, return, and refile records according to retention policies.
• Maintain records-management databases, logs, tracking systems, and scheduled reports.
• Direct quality assurance activities, review team output, train new members, and support complex projects.
• Handle confidential information, escalate issues appropriately, and lift up to 50 lbs. regularly.

Requirements

• High school diploma or equivalent required; higher education or equivalent experience preferred.
• At least 3 years of experience, preferably in a legal, banking, or large corporate environment.
• Knowledge of records management, legal records services, information governance, filing formats, and retention procedures.
• Advanced proficiency with Microsoft Office, including Word and Excel, plus records, timekeeping, or job-tracking software.
• Ability to coordinate workflows, perform quality checks, prioritize deadlines, troubleshoot issues independently, and escalate when necessary.
• Strong communication, organization, accuracy, customer service, and collaboration skills.

Culture & Benefits

• Monday–Friday schedule, 8:30 AM–5:30 PM.
• Medical, dental, and vision coverage, paid time off, disability insurance, and life insurance.
• 401(k) with company match, parental leave, adoption assistance, and tuition assistance.
• Additional compensation may include overtime, shift differential, call-in, or standby pay.
• Employment is contingent on a background check and drug screen.