Analyst, Loan Servicing (Mortgage Operations)

Location: Onsite at hirify.global Place, 181 Bay Street, Toronto, Ontario, Canada

Salary: CAD $65,000 to $800,000 per year

Company

hirify.global is a diversified organization with a culture focused on entrepreneurial, collaborative, and disciplined work.

What you will do

• Support the onboarding and setup of residential and commercial mortgage loans in servicing systems.
• Process borrower payments, adjustments, loan status updates, and other daily servicing transactions.
• Review loan documentation, maintain accurate records, and ensure data integrity across platforms.
• Perform basic reconciliations, monitor loan activity, identify exceptions, and escalate discrepancies.
• Prepare standard reports on loan balances, payments, and servicing activity.
• Support audits and quality control reviews while collaborating with internal teams, borrowers, correspondents, and vendors.

Requirements

• Bachelor’s degree in finance, business administration, accounting, real estate, or a related field, or equivalent internship/work experience.
• 1–2 years of experience in mortgage servicing, loan operations, banking, or financial services.
• Proficiency in Aladdin, Precision LM, Microsoft Excel, Word, and Outlook, with the ability to learn new systems quickly.
• Strong written and verbal communication, organizational skills, and attention to detail.
• Ability to follow established procedures, maintain internal controls, review documents accurately, and identify discrepancies.
• Ability to manage multiple priorities and work collaboratively in a fast-paced environment.

Nice to have

• Basic understanding of residential and/or commercial mortgage products.

Culture & Benefits

• Work is based in a collaborative and disciplined office environment.
• Opportunities for development through challenging assignments and exposure to diverse businesses.
• Commitment to a safe, respectful, diverse, accessible, and inclusive workplace.
• Equal opportunity employment with accommodation available during the recruitment process.