Critical Operations Technician (Data Center)

Location: Santa Teresa, New Mexico, United States. On-site, full-time role with variable hours, including weekends, holidays, late nights, and on-call support.

Compensation: $40.00–$53.00 per hour, depending on qualifications for Critical Operations Technician I, II, or III.

Company

hirify.global builds, owns, and operates wholesale, colocation, and cloud data centers for hyperscale and enterprise customers.

What you will do

• Operate, monitor, maintain, and troubleshoot electrical, mechanical, building monitoring, control, and fire life safety systems.
• Manage chilled water, HVAC, CRAC/CRAH, chillers, humidification, fan wall, UPS, PDU, RPP, switchgear, generator, ATS, STS, and related systems.
• Respond to abnormal conditions and incidents, escalate issues, write follow-up reports, and help prevent unplanned customer-impacting outages.
• Complete preventive and predictive maintenance with the Critical Operations Manager and maintain discrepancy records in the CMMS.
• Track operational trends, analyze efficiency, recommend technologies, and support power installations and upgrades.
• Conduct facility and security tours, manage assets and consumables, label equipment, develop procedures, and provide customer support.

Requirements

• Must be eligible to work in the United States and pass a comprehensive background screening.
• High school diploma or equivalent and 3–5 years of experience in a data center or related mission-critical operations role.
• Strong understanding of data center electrical and mechanical systems, including UPS, transformers, PDUs, RPPs, chillers, CRAH, CRAC, STS, ATS, and pre-action systems.
• Knowledge of NFPA 70E, NFPA 72, NFPA 25, building codes, and fire life safety compliance.
• Experience with data center trending and analysis, PC-based site monitoring systems, Microsoft Office, and database software.
• Ability to work in a high-stress, fast-paced environment, lift or move up to 25 pounds, and support variable schedules and on-call duties.

Nice to have

• United States Navy Nuclear Engineering experience.
• Bachelor’s degree or equivalent work experience.

Culture & Benefits

• Medical, dental, vision, life insurance, paid time off, and paid leave programs.
• 401(k), flexible spending accounts, and a cell phone subsidy.
• Peer-to-peer recognition and rewards programs.
• Company events, game nights, happy hours, and barbecues.
• Travel is none or less than 5%.