VP Regional Services - Central

Location: Hybrid role based at the Milwaukee, Wisconsin global headquarters, with work in the office and at customer sites. Occasional travel may be required.

Company

hirify.global provides industrial solutions designed to keep workplaces safe, productive, and efficient.

What you will do

• Lead service and installation operations across the Central region, translating enterprise strategy into consistent execution.
• Own regional performance across customer uptime, service quality, gross profit, margins, technician productivity, first-time fix, on-time installation, and service-level agreements.
• Lead and develop Service Directors, Installation Directors, Field Support Managers, and regional administrative leaders.
• Plan technician staffing, scheduling, dispatch, installation capacity, and administrative resources against customer demand and growth objectives.
• Drive standardized processes, quality systems, performance metrics, continuous improvement, and adoption of service management technologies.
• Partner with sales, distribution, technical excellence, finance, HR, IT, and customer experience functions while resolving complex customer service and installation issues.

Requirements

• Bachelor's degree in business, engineering, operations management, industrial technology, or a related discipline, or equivalent experience.
• At least 10 years of progressive leadership experience in service operations, field operations, installation management, or related operational leadership, including global experience.
• At least 5 years leading multi-level field organizations through direct leadership of leaders.
• Experience improving operational performance, developing leaders, optimizing workforce utilization, and managing geographically dispersed service organizations.
• Skills in strategic operations, workforce planning, financial management, analytics, organizational change, project execution, and cross-functional leadership.
• Eligibility to work in the United States; ability to pass a background check and meet applicable customer-site, safety, driver's license, and motor vehicle record requirements.

Nice to have

• Master's degree in business administration, engineering, operations management, or a related discipline.
• Experience in industrial manufacturing, industrial distribution, engineered products, or construction-related industries.
• Experience leading enterprise transformation, service excellence, continuous improvement, field service management systems, workforce optimization, or operational analytics initiatives.

Culture & Benefits

• Culture focused on accountability, collaboration, respect, safety, and customer service.
• Medical, dental, and vision coverage, plus life and disability insurance.
• Well-being program with an opportunity to receive an additional day off.
• 401(k) retirement savings with company match and profit sharing.
• Paid holidays, vacation time, and personal or sick days.