Benefits and Vendor Advisor, Ancillary Programs

Location: Cambridge, Massachusetts, with a hybrid schedule and on-campus presence at least once a month and as required for larger meetings. Remote work must be performed in one of Harvard's registered states: California, Connecticut, Georgia, Massachusetts, Maryland, Maine, Illinois, New Hampshire, New York, Rhode Island, Virginia, Vermont, or Washington.

Company

hirify.global's Central Administration supports the university's schools, students, faculty, staff, alumni, and surrounding communities through collaborative administrative services.

What you will do

• Administer and review ancillary benefit programs and the Unemployment Insurance process.
• Manage vendor relationships, service meetings, issue logs, invoices, claims processes, and resolution follow-up.
• Lead implementations and changes to benefit plans and vendors.
• Develop reporting for Finance, respond to data requests, and analyze utilization, claims, and customer service trends.
• Conduct benefits audits, support union negotiations, and recommend plan improvements and cost savings.
• Collaborate with Benefits, Customer Service, Operations, Finance, HR, Faculty Affairs, and vendor teams.

Requirements

• Bachelor's degree or equivalent experience.
• At least five years of relevant benefits experience.
• Strong analytical, numeric, communication, interpersonal, and project or program management skills.
• Current working knowledge of ERISA and applicable state and federal laws and regulations.
• Advanced Microsoft Excel skills and the ability to maintain confidentiality and attention to detail.
• Visa sponsorship is not available; remote work is limited to Harvard-registered states.

Nice to have

• PeopleSoft and ServiceNow Case experience.
• Experience with vendor management, benefits audits, RFPs, and plan implementations.

Culture & Benefits

• 35-hour work week and a hybrid work arrangement.
• Paid time off, including parental leave.
• Medical, dental, and vision coverage starting on day one.
• Retirement plans with university contributions.
• Wellbeing resources, family and caregiver support, professional development, tuition assistance, commuter benefits, and campus discounts.