Print System Analyst, Print Services

Location: Lansing, MI, United States; onsite

Company

hirify.global is an equal opportunity employer operating tobacco-free facilities and campuses.

What you will do

• Support the print-on-demand environment and provide customer service for incoming print requests and concerns.
• Perform quality assurance on print requests and prepare files according to customer specifications.
• Provide basic design assistance and work with digital printers, finishing equipment, substrates, and output management applications.
• Generate print quotes and invoices, process monthly chargebacks, and initiate purchase orders for billing needs.
• Track printing supplies, participate in annual budgeting, and maintain procedural documentation.
• Provide after-hours on-call support and work irregular hours or overtime when required.

Requirements

• High school diploma or equivalent.
• At least 1 year of printing experience.
• Knowledge of preflight, file preparation, color management, color spaces, digital printers, print finishing equipment, and printing substrates.
• Knowledge of Adobe Creative Suite, PC applications, Microsoft Office, and print-on-demand output management applications.
• Strong communication, interpersonal, customer service, organization, prioritization, accuracy, and attention to detail.
• Ability to perform basic math, work with measurements and fractions, maintain confidentiality, distinguish color hues and patterns, and work in a cool, noisy environment.

Nice to have

• Graphic design experience.

Culture & Benefits

• Fast-paced team environment focused on solving print-on-demand issues.
• Opportunities to support budgeting, process improvement, and operational documentation.
• Tobacco-free company facilities and campuses.
• Equal employment opportunity regardless of legally protected characteristics.