Collections Manager (Finance)

Location: Dallas, United States; office environment

Company

hirify.global is a large Dallas-based law firm providing legal services across corporate, litigation, banking and finance, healthcare, real estate, intellectual property, and other practice areas.

What you will do

• Co-manage the firm-wide collections function and execute collections strategy, policies, and procedures.
• Monitor portfolio performance, identify at-risk accounts, and manage escalation frameworks for high-risk and severely delinquent matters.
• Develop collections analyses, reporting, and metrics to support revenue-cycle decisions and firm-wide collections initiatives.
• Partner with billing attorneys, section chairs, department administrative partners, and the Billing and Collections Committee to resolve delinquent accounts receivable.
• Supervise Accounts Receivable Coordinators, set performance goals, provide coaching, and deliver training to coordinators, attorneys, and secretaries.
• Support the resolution of unapplied cash, trust transactions, invoice discrepancies, short and overpaid invoices, and chargebacks.

Requirements

• 7+ years of progressive experience in accounts receivable collections or a related field.
• Bachelor’s degree in business or equivalent experience.
• Strong understanding of collections best practices and risk-management principles.
• Advanced Excel and financial-systems knowledge, including billing-system reporting.
• Strong leadership, communication, interpersonal, planning, organizational, analytical, and problem-solving skills.
• Proven client-service orientation and ability to work effectively with firm personnel across multiple offices.

Nice to have

• Law firm or professional services experience.

Culture & Benefits

• Office-based work with regular communication with attorneys and internal clients.
• Additional working hours may be required to meet firm or client requirements.
• Collaborative, collegial environment focused on respect, teamwork, accountability, and continuous improvement.
• Inclusive workforce with opportunities to work across multiple offices and firm practice areas.