2 дня назад
Financial Analyst (Collections)
17 - 20$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Financial Analyst (Collections): Managing customer payment status, invoice reconciliation, aging reports, account reviews, and payment processing with an accent on collections operations, discrepancy resolution, and customer communication. Focus on researching unapplied checks, resolving high-risk account issues, and handling difficult conversations with large customers.
Location: Little Rock, Arkansas, United States
Salary: $17–$20 per hour, plus monthly bonuses
Company
operates in the logistics industry and supports customers and sales teams through transportation-related financial and service operations.
What you will do
- Contact customers regarding payment status and document updates in the collections system.
- Complete the daily invoice reconciliation process.
- Distribute weekly aging reports to sales teams and conduct monthly reviews of high-risk accounts.
- Research invoice discrepancies and unapplied checks.
- Process credit card payments and issue necessary account credits.
Requirements
- Strong verbal and written communication skills.
- Analytical, problem-solving, decision-making, and judgment skills.
- Ability to identify customer needs and resolve problems in a fast-paced environment.
- Ability to handle difficult conversations with large customers and adapt to changing priorities.
- College degree preferred, or equivalent college hours or work experience.
- Ability to sit for extended periods and work at a computer workstation, with occasional extended hours.
Nice to have
- Previous collections or customer service experience.
Culture & Benefits
- Medical, dental, and vision insurance, with family medical premiums paid at 100%.
- Profit-sharing program with a company match of 15% of annual earnings.
- Prescription drug, life insurance, and short-term disability coverage.
- Reasonable accommodations are available during the application process and employment.
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