Complex Claims Director, Cyber Media & Technology

Location: New York, United States; primarily office-based

Salary: $116,000–$145,000 annual base salary, plus eligibility for a bonus under the applicable incentive plan.

Company

hirify.global provides commercial and personal insurance solutions through a global property and casualty insurance network.

What you will do

• Handle complex first-party and third-party liability claims across cyber, media, and technology risks.
• Manage claims involving class actions and high-exposure matters from inception through resolution.
• Make coverage determinations, investigate losses, evaluate potential exposures, and set judgmental reserves.
• Develop and implement claim resolution strategies.
• Manage relationships with outside law firms and counsel.
• Partner with underwriting on policy renewals and promote client relationships.

Requirements

• 7+ years of experience handling complex insurance claims, litigation, or related matters.
• Excellent negotiation, interpersonal, and communication skills.
• Knowledge of litigation and arbitration processes.
• Bachelor’s degree or equivalent; a Juris Doctor is highly preferred.
• Ability to work primarily from the New York office.

Nice to have

• Knowledge or experience in computer network and systems security or information security.

Culture & Benefits

• In-person collaboration with a focus on connected work with colleagues and clients.
• Comprehensive benefits supporting health, wellbeing, financial security, and professional development.
• Continuous learning and development opportunities.
• Inclusive culture supported by cultural awareness activities and Employee Resource Groups.