Client Services Coordinator

Location: Wausau, Wisconsin, United States; full-time office-based role

Company

Apogee Architectural Metals provides architectural metal products and services as part of hirify.global.

What you will do

• Enter client orders into the company database, including materials, quantities, exposures, services, pricing, and client information.
• Process orders handed off by Client Services Representatives and verify that all information is complete and accurate.
• Check product availability and allocate Linetec Managed Inventory when applicable.
• Verify pricing, apply discounts, and maintain organized order and transaction records.
• Identify and resolve order-processing issues in coordination with Client Services Representatives, receiving, scheduling, production, and other departments.

Requirements

• High school diploma required; an associate degree or equivalent work experience is preferred.
• Fast and accurate data entry, strong organization, time management, planning, and problem-solving skills.
• Strong verbal and written communication skills and strong math skills for price reconciliation and exposure calculations.
• Experience with Microsoft Office and dependable attendance.
• Ability to work extended periods in an office environment, attend team meetings, travel occasionally to other sites or corporate locations, and lift up to 10 pounds.
• Flexibility to work varying hours, including overtime.

Nice to have

• At least one year of customer service experience.
• Experience with order entry processes and software.

Culture & Benefits

• Medical, dental, vision, life, and disability benefits for employees and dependents.
• Incentive plans and an employee stock purchase plan with employer match.
• 401(k) with employer contribution and match.
• Paid vacation, sick time, and holidays.
• Tuition reimbursement, employee assistance, wellness programs, training, and career progression.