Student Finance Advisor

Location: Miramar, Florida, USA. Hybrid schedule with four in-office days per week, Monday–Thursday; occasional evenings, weekends, and travel may be required.

Salary: $20–24 per hour.

Company

hirify.global is a healthcare education organization serving more than 97,000 students through five accredited institutions and a large faculty and colleague community.

What you will do

• Advise students on program costs, financial aid, funding options, and financial literacy throughout the student lifecycle.
• Develop and maintain accurate financial plans, establish application timelines, and review student accounts for financial eligibility.
• Support students through phone, email, SMS, and video advising while providing responsive service and first-contact resolution.
• Analyze student data to identify barriers to persistence or graduation, provide coaching, and make appropriate resource referrals.
• Document student interactions and maintain accurate enrollment, persistence, and graduation information in institutional systems.
• Collaborate with admissions and other departments to improve the student experience from inquiry through graduation.

Requirements

• Bachelor’s degree.
• At least one year of customer service or related experience.
• Strong interpersonal, communication, problem-solving, prioritization, and independent working skills.
• Working knowledge of Microsoft Office, internet applications, and database software.
• Ability to obtain and maintain NSLDS system access; must not be in default on Title IV federal aid.
• Ability to take ownership of and resolve complex student finance issues.

Nice to have

• One year of higher education experience.
• Experience with student financial aid software.

Culture & Benefits

• Hybrid work environment with regular in-office collaboration.
• Health, dental, vision, life, and disability insurance.
• 401(k) retirement program with a 6% employer match.
• 15 paid vacation days per calendar year.
• 12 paid holidays plus two floating holidays.