Senior Workers' Compensation Claims Adjuster

Location: Charlotte, NC; hybrid work in one of hirify.global's offices, with daily travel between locations and up to 10% overnight travel.

Company

hirify.global is a property and casualty insurance company serving mid-sized commercial enterprises in construction, manufacturing, and healthcare.

What you will do

• Investigate and analyze medium-complexity workers' compensation claims, including litigated files, and determine coverage and compensability.
• Review documents, legal pleadings, and commercial insurance policies, communicating coverage issues verbally and in writing.
• Develop action plans, evaluate damages, negotiate with involved parties, and settle claims according to guidelines.
• Establish and maintain accurate claim reserves reflecting financial exposure.
• Identify and manage external resources while monitoring and controlling costs.
• Collaborate with agents, policyholders, internal stakeholders, and counsel to resolve claims and maintain strong relationships.

Requirements

• Bachelor's degree or an equivalent combination of education.
• At least 3 years of experience handling workers' compensation indemnity claims of medium complexity or severity.
• Expertise in Tennessee claims is required.
• Ability to obtain appropriate state licensing as required.
• Proficient computer skills, including Microsoft Office Suite.
• Strong analytical skills and attention to detail.
• Excellent verbal and written communication skills with internal and external customers.
• Demonstrated ability to build positive relationships and partnerships across the department, organization, and external customer base.
• Ability to travel daily between locations and travel overnight up to 10%.

Nice to have

• Mississippi workers' compensation expertise.
• AIC or SLA certification.

Culture & Benefits

• Hybrid work arrangements designed to support work-life balance.
• Competitive base pay and performance-based incentive pay.
• Health and welfare benefits, a 401(k) savings plan with profit sharing, and paid time off.
• Workplace focused on collaboration, professional growth, and equal employment opportunity.