Mid-West Life Science Account Manager II

Location: Fully remote within the United States; candidates currently living in the Midwest are encouraged to apply. Monday–Friday, 8:00am–5:00pm, with additional hours as needed.

Salary: USD 75,000–95,000 per year.

Company

International life sciences organization providing analytical testing, drug discovery, pharmaceutical, environmental, food, cosmetic, genomic, clinical, and related laboratory services.

What you will do

• Manage a portfolio of existing customer accounts and grow sales through direct customer engagement.
• Develop account-specific marketing, sales, business, KPI, and forecasting plans.
• Build long-term customer relationships and serve as the primary point of contact for account needs.
• Partner with technical teams and client services to present solutions, close business, and facilitate CDA and MSA processes.
• Resolve customer conflicts, provide solutions, and communicate customer feedback and market intelligence internally.
• Maintain CRM accuracy, monitor sales metrics, support e-commerce adoption, and report account performance to sales leadership.

Requirements

• Bachelor’s degree in life sciences or a technical drug discovery-related discipline; a master’s degree is preferred.
• At least 3 years of experience in inside sales, account management, or a similar customer-facing role in life sciences.
• Technical knowledge of drug discovery, along with sales, negotiation, customer management, and pricing skills.
• Knowledge of CRM software, Microsoft Office, BI, Excel, sales performance metrics, and data analysis.
• Valid driver’s license and ability to travel within assigned customer territories and meet customers in person.
• Authorization to work in the United States indefinitely without restriction or sponsorship.

Nice to have

• Master’s degree in life sciences or a related technical discipline.
• Hands-on sales experience and a demonstrated ability to deliver an excellent customer experience.

Culture & Benefits

• Fully remote work with effective use of Zoom and Microsoft Teams.
• Comprehensive medical, dental, and vision coverage.
• Life and disability insurance.
• 401(k) plan with company match.
• Paid vacation and holidays.