Service Coordinator

Location: Houston, Texas, at the TAS-Cullen headquarters; full-time onsite position.

Company

hirify.global's TAS business delivers engineered and manufactured packaged modular systems for data centers, power, and commercial and industrial utility applications.

What you will do

• Coordinate planning and billing for warranty, project-support, and service jobs.
• Maintain Excel-based service tools and their interfaces with ERP and Autodesk software.
• Track service records, timesheets, daily reports, JHAs, and quality-assurance information.
• Coordinate field-engineer travel documentation, safety and security training, on-call notifications, and selected travel arrangements.
• Handle customer service inquiries, assess needs, and escalate issues appropriately.
• Maintain service schedules, open and close jobs in LN, and coordinate parts ordering and shipping.

Requirements

• 3–5 years of experience in the parts distribution industry.
• 1–3 years of office administration experience.
• Proficiency in Microsoft Office, Microsoft Project, and database usage.
• Strong Microsoft Excel skills, including pivot tables, macros, data validation, and conditional formatting.
• Excellent communication, organization, and time-management skills, with the ability to work independently and manage shifting priorities.
• An associate's degree in business administration or accounting is desired; military leadership or relevant work experience may substitute.

Nice to have

• HVAC service dispatch experience.

Culture & Benefits

• Work in a Houston-headquartered business combining a small-company environment with the resources and international reach of a large publicly traded company.
• Support projects delivered to customers in more than 33 countries.
• Workplace includes ISO 9001-certified manufacturing facilities and an entrepreneurial culture.
• Tobacco-free workplace policy applies on company premises, during company business, and during working hours.