обновлено 2 дня назад
Service Coordinator I (HVAC)
41 641 - 58 344$
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Service Coordinator I (HVAC): Coordinating service agreements and repair work in Louisville with an accent on dispatching technicians, scheduling labor and materials, and maintaining customer satisfaction. Focus on prioritizing operational resources, coordinating HVAC field teams and subcontractors, and managing work orders and project reporting.
Location: Louisville, Kentucky, United States; onsite Monday through Thursday, with a flexible work location on Fridays
Salary: $41,641.66–$58,344.99 annual base salary; exception hourly compensation
Company
develops sustainable, comfortable, and efficient climate solutions for buildings, homes, and transportation through brands including Trane and Thermo King.
What you will do
- Coordinate service resources, dispatch technicians, and assign team members to projects.
- Schedule personnel, materials, subcontractors, and equipment based on project needs, skills, and availability.
- Coordinate Controls Technicians and HVAC Technicians with Project Managers and the HVAC Field Technician Supervisor.
- Work with the Parts Department and Acquisition to support service operations.
- Investigate customer concerns, route them to the appropriate staff, and respond to special requests.
- Generate work orders, review and forward project paperwork, and prepare reports.
Requirements
- College or technical school certificate/degree with one year of related experience and/or training, or three years of related experience and/or training with a high school diploma or GED.
- Strong customer service skills and confidence communicating by phone.
- Ability to organize, multitask, prioritize interruptions, and maintain attention to detail in a fast-paced environment.
- Knowledge of Word, Excel, Outlook, and Windows.
- Flexibility to work overtime and weekends when required.
Nice to have
- Familiarity with Energy Management Systems, HVAC Systems, and/or Temperature Controls.
Culture & Benefits
- Health insurance and holistic wellness programs begin on day one for employees and their families.
- Family-building benefits include fertility coverage and adoption and surrogacy assistance.
- 401(k) match up to 6% plus an additional 2% core contribution.
- Paid time off includes vacation, paid holidays, floating holidays, sick leave, volunteer leave, and parental leave options.
- Educational and training programs, tuition assistance, and student debt support are available.
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