Acura Service Advisor (Automotive)

Location: Greensboro, North Carolina, United States

Compensation: Opportunity to earn steady income in a high-volume service operation; no exact salary specified.

Company

Automotive retail organization operating more than 80 stores across over 29 brands.

What you will do

• Generate service order estimates and customer quotes.
• Schedule appointments and maintain an organized service calendar.
• Conduct post-repair follow-up with customers.
• Resolve customer complaints and support a high-quality customer experience.
• Maintain service standards, quality, and integrity.

Requirements

• Previous service advisor experience is preferred.
• Ability to work hard with limited supervision in a fast-paced environment.
• Strong customer service skills.
• Ability to pass pre-employment background and drug screenings.
• Full-time, on-site work in Greensboro, North Carolina is required.

Culture & Benefits

• Medical, dental, and vision insurance available.
• 401(k) retirement plan and flexible medical spending accounts.
• Supplemental life insurance and short- and long-term disability packages.
• Paid vacation after 90 days.
• Paid training and opportunities for promotion from within.