Senior Salesforce Business Systems Analyst (Salesforce)

Location: Remote within the United States; employees cannot be located in Alabama, Alaska, Arkansas, Delaware, Georgia, Hawaii, Illinois, Iowa, Kentucky, Louisiana, Maine, Maryland, Mississippi, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Dakota, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, West Virginia, Wisconsin, or Wyoming. The pay range is based on Portland, Oregon.

Salary: $109,300–$143,430 per year, depending on experience, skills, and background.

Company

hirify.global provides semiconductor test and measurement technologies and services across the semiconductor product life cycle.

What you will do

• Administer Salesforce for Sales, Sales Operations, Customer Service, Marketing, Finance, IT, and other business functions.
• Manage users, permissions, data quality, security, governance, configuration, releases, and issue resolution.
• Facilitate discovery sessions and document current-state and future-state processes, requirements, use cases, and user stories.
• Design scalable CRM solutions, automation, workflows, and process improvements with business stakeholders and Salesforce developers.
• Manage enhancement requests and coordinate projects from intake through solution design, testing, deployment, and user acceptance testing.
• Drive adoption through stakeholder communication, training, documentation, change management, and roadmap planning.

Requirements

• At least 8 years of related experience with a bachelor's degree, 6 years with a master's degree, 3 years with a PhD, or equivalent experience.
• Experience supporting Salesforce CRM environments and performing Salesforce administration.
• Strong business systems analysis, requirements gathering, process documentation, and functional specification skills.
• Ability to translate business needs into solution recommendations and coordinate work with developers, technical resources, and external partners.
• Strong stakeholder facilitation, project management, organization, communication, and user training skills.
• Ability to work remotely within the United States, excluding the states listed above.

Nice to have

• Bachelor's degree in Business, Information Systems, Computer Science, Operations, or a related field.
• Salesforce Administrator Certification.
• Experience in semiconductor, manufacturing, technology, or complex B2B environments.

Culture & Benefits

• Day-shift schedule with a focus on customer service, ownership, accountability, respectful communication, and people development.
• Medical, dental, vision, life insurance, and disability coverage.
• 401(k) with company match and employee stock purchase plan.
• Paid time off, flexible spending or savings accounts, and quarterly profit-sharing bonuses.