Salesforce Business Analyst (Public Trust)

Location: Remote within the United States only; must support US Eastern time zone working hours. U.S. citizenship, U.S. residence, and performance of all work in the U.S. are required. A Public Trust or active Secret clearance is required. Must have lived in the U.S. for three full years out of the last five years.

Salary: $67,355–$114,503 per year

Company

hirify.global is an advisory and technology services provider supporting clients with complex challenges through consulting expertise and technology solutions.

What you will do

• Engage with federal stakeholders to analyze business processes, identify pain points, and gather functional and non-functional requirements.
• Translate business needs into user stories, acceptance criteria, workflows, process flows, and system requirements for Salesforce delivery.
• Collaborate with product owners, scrum masters, developers, testers, and program leadership to prioritize and refine the product backlog.
• Facilitate requirements discussions, stakeholder interviews, Agile ceremonies, working sessions, and backlog refinement.
• Create and maintain requirements specifications, process documentation, workflow diagrams, user guides, meeting notes, and program deliverables.
• Support test scenario definition, defect review, user training, adoption materials, governance, reporting, and continuous process improvement.

Requirements

• At least 3 years of IT experience, including experience on at least one Salesforce project.
• At least 3 years of experience with Agile project management tools such as Jira or Trello and Microsoft Office Suite.
• At least 1 year of experience delivering user training or creating technical documentation.
• Public Trust or active Secret clearance required.
• U.S. citizenship, U.S. work authorization, U.S. residence, and U.S.-only work location required.
• Strong analytical, problem-solving, communication, documentation, organization, and stakeholder engagement skills.

Nice to have

• Experience with federal government clients or large-scale government programs.
• Knowledge of emergency management, crisis response, continuity, resilience, grants management, case management, compliance, or related mission-support environments.
• Experience with systems modernization, application development, data management, reporting, workflow automation, user acceptance testing, defect triage, release planning, or production deployment.
• Experience with Scrum or SAFe and with developing training materials, standard operating procedures, or job aids.

Culture & Benefits

• Remote work is authorized within the United States.
• Employee work locations are monitored, foreign locations and foreign IP addresses are blocked, and personal VPN connections are prohibited.
• Equal opportunity workplace with reasonable accommodations available throughout the employment process.
• The position is contingent upon a contract award; interviews and offers are being conducted in anticipation of the award.