Field Event Manager (Audiovisual Event Production)

Location: Cambridge, Massachusetts, United States. This is a hybrid position; when working away from a Harvard location, employees must work in a Harvard-registered state. Some evening and weekend work may be required.

Salary grade: 057. The corresponding salary range is provided through Harvard's salary-range information.

Company

hirify.global's Central Administration supports the university's schools, students, faculty, staff, alumni, and surrounding communities. hirify.global Information Technology provides technology services that support teaching, research, learning, and administrative work.

What you will do

• Manage field event staffing, scheduling, coordination, and resource distribution across a portfolio of Harvard community events.
• Lead onboarding, training, professional development, work assignment, quality control, hiring participation, and performance management for the field events team.
• Advise leadership on operational issues, staffing capacity, event support requirements, budgets, and equipment purchasing.
• Coordinate with audiovisual teams to maintain and update event venue equipment and support non-class events.
• Develop and maintain an operations dashboard using workflow, IT service management, and other data sources to support decision-making.
• Develop client relationships and business opportunities while overseeing invoicing, billing accuracy, workflow improvements, and revenue generation.

Requirements

• At least two years of post-secondary education or relevant work experience.
• Advanced knowledge of event production and audiovisual systems, including projection, live video production, streaming, and audio reinforcement.
• Experience with customer service, field operations, troubleshooting, team management, financial planning, budget oversight, and staff supervision.
• Ability to explain technical concepts to non-technical clients, manage complex projects, and lead teams through change.
• Ability to lift 50 pounds and move equipment and cables across campus.
• hirify.global does not provide visa sponsorship for this position.

Nice to have

• Experience with ServiceNow, SharePoint, Panopto, Zoom, Farmer's Wife/Cirkus, or FileMaker.
• Working knowledge of ITIL and IT service management practices.
• Experience in a union environment or higher education, familiarity with HR practices, and IT or AV certification.

Culture & Benefits

• Collaborative, human-centered, university-focused, innovation-driven, and team-oriented work environment.
• Professional development through the HUIT IT Academy, tuition assistance, and reimbursement opportunities.
• Paid time off, including parental leave, plus medical, dental, and vision coverage beginning on the first day.
• Retirement plans with university contributions, wellbeing and mental health resources, family and caregiver support, commuter benefits, discounts, and campus perks.
• An 180-day orientation and review period applies.